Flagship product
Records is the deeper operational layer
Compared with Sync, Records carries scheduling, documentation, telehealth, client portal workflows, and the richer onboarding that comes with those responsibilities.
Clinical records, charting, scheduling, and telehealth are next in line.
Records is already inside the Pendulum platform, but commercial access stays closed while the Convex migration and org-aware onboarding are finalized. You can create your suite account now and register early interest from the same organization you will eventually use in production.
Shared platform
Same account, same organization
The account you create for Sync now is the same suite account that will eventually own Records, its clinicians, and its shared client registry.
Current status
Not publicly purchasable yet
We are intentionally keeping Records out of checkout while the runtime migration and operational onboarding are finished cleanly.